5 Traits You Should Possess As A Retail Sales Associate

Posted on: 21 April 2020

Retail jobs take up a huge sector of the employment industry, and these positions are not hard to find. Here is a look at some of the traits you should possess if you are considering applying for a retail sales job

1. Good Communication Skills 

You will be dealing with the public on a daily basis as a retail associate, so communication skills are a must. You should be able to communicate in a polite way even when customers are not being so polite, and you will need to be able to communicate with other associates. 

2. Ability to Remain Calm in Stressful Situations 

Working in such a bustling environment can sometimes be stressful. You may be faced with dealing with irate customers, high demands from customers, and a heavy workflow at times. If you don't do good in stressful situations, retail may not be the best role for you to fill as an employee. 

3. Multitasking Abilities 

Imagine this typical scenario as a retail sales associate: You are in the middle of stocking a shelf while also mentally running through your list of price changes that have to be done. A customer approaches and needs assistance with finding an item. You stop to help them, but along the way, you come across a spill that has to be aptly guarded and cleaned up. Amid all this, another customer stops and asks for help. This kind of scenario is common in retail, and you must have the ability to multitask and jump seamlessly from one task to the next. 

4. Physical Endurance 

Even though retail is not the most strenuous job, there can be some challenges if you are not normally a physically active person. While helping to stock shelves, you may be faced with doing a bit of heavy lifting. You will be on your feet for a lot of hours a day, and you really should be generally fit enough to handle these kinds of tasks. If you can't lift, have a hard time standing, or have other health concerns, it is best to consider talking to a prospective employer about lighter-duty positions that may be available within the retail industry. 

5. General Computer Skills

The majority of retailers now rely on computers for things like stocking inventory, communicating to employees, and even training employees. It is best if you have a bit of computer-use knowledge. While these skills are easy enough to learn, it is going to be less stressful for you if you have at least a bit of prior experience with technical systems.